Terms & Conditions
Last updated: February 2026
§ 1 Scope
These General Terms and Conditions apply to all contracts between XSAVY GmbH and the client regarding services in software development, web design, hosting, marketing, and consulting.
§ 2 Contract Formation
Offers from XSAVY are non-binding. A contract is concluded through written order confirmation or commencement of service.
§ 3 Scope of Services
The scope is defined in the respective offer or order confirmation.
§ 4 Compensation and Payment
Project-based orders are invoiced in milestones. Retainer and managed services billed monthly. All prices exclusive of VAT. 14 days payment term.
§ 5 Client Obligations
The Client shall provide all required information, access, and materials in a timely manner.
§ 6 Delivery and Deadlines
Delivery dates are only binding if expressly confirmed in writing.
§ 7 Copyright and Usage Rights
Upon full payment, XSAVY transfers usage rights for the contractual purpose. XSAVY retains reference rights.
§ 8 Warranty
12 months warranty from acceptance. Defects must be reported immediately in writing.
§ 9 Liability
Unlimited liability for intent and gross negligence. Limited to foreseeable damages for slight negligence.
§ 10 Confidentiality
Both parties commit to keeping confidential information secret.
§ 11 Termination
Project contracts: important cause only. Retainer: 30 days notice to month-end.
§ 12 Governing Law and Jurisdiction
German law. Place of jurisdiction: Munich.
§ 13 Severability
Invalid provisions do not affect the validity of remaining provisions.